Hikrobot Machine Vision Software User Manual
Solution
Disconnect the camera from the program, and then connect it to the Software again.
10.8 Live view shows black image.
Question
What should I do if live view shows black image?
Possible Causes
● Cause 1: Iris of the camera lens is closed.
● Cause 2: Camera exception.
Solutions
● For Cause 1, open the aperture of the lens.
● For Cause 2, power off and reboot the camera.
10.9 Acquisition works fine. But when the trigger signals are
provided by external device, no image is triggered.
Question
What should I do if no image is triggered (although acquisition works fine) when the trigger
signals are provided by external device?
Possible Causes
● Cause 1: Certain trigger mode is not activated, or the rigger source is incorrectly
selected.
● Cause 2: External device wiring error.
Solutions
For Cause 1, check if the camera trigger mode of the current application scenario and the
related line input is normal.
For Cause 2, make sure that the wiring of the external device is normal.
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