Error
code
Module
Type
Brief Description
Error Description
Recommended measures
13068 Error
Software type
可能1.主板版本不正确
可能2.固件配置或固件参数不正确或破损坏
可能3.固件配置和固件参数不匹配
打印失败，未知打印结果(打印等 可能4.打印软件与主板程序版本不匹配
待线程）
Possible 1. The mainboard version is incorrect
Printing failed, unknown printing Possible 2. The firmware configuration or
result (print waiting thread)
firmware parameters are incorrect or damaged
Possible 3. The firmware configuration and
firmware parameters do not match
Possible 4. The printing software does not match
the mainboard program version
1.重启设备与软件
2.重新导入正确的固件配置文件和固件参数文件
3.软件版本Information里查看软件和主板程序的前四位版本号是否相等。
1. Restart the device and software
2. Re-import the correct firmware configuration file and firmware parameter file
3. Check the first four digits of the software and mainboard program version numbers in
the software version information to see if they are equal.
13069 Error
打印失败，打印空闲
Software type Printing failed, Print idle
可能1.主板版本不正确
可能2.固件配置或固件参数不正确或破损坏
可能3.固件配置和固件参数不匹配
可能4.打印软件与主板程序版本不匹配
Possible 1. The mainboard version is incorrect
Possible 2. The firmware configuration or
firmware parameters are incorrect or damaged
Possible 3. The firmware configuration and
firmware parameters do not match
Possible 4. The printing software does not match
the mainboard program version
1.重启设备与软件
2.重新导入正确的固件配置文件和固件参数文件
3.软件版本Information里查看软件和主板程序的前四位版本号是否相等。
1. Restart the device and software
2. Re-import the correct firmware configuration file and firmware parameter file
3. Check the first four digits of the software and mainboard program version numbers in
the software version information to see if they are equal.
