Error
code
Module
Type
Brief Description
Error Description
13004 Error
Software type
文件数据类型错误，打开固件参
数或者固件配置文件失败!
The file data type is incorrect. Failed
可能1.文件格式不正确
可能2.文件数据被破坏
to open the firmware parameters or Possible 1. The file format is incorrect
firmware configuration file!
Possible 2. The file data is damaged
Recommended measures
1.请确认固件参数或固件配置文件版本是否正确
2.重新导入正确的固件参数文件或固件配置文件
1. Please confirm whether the firmware parameters or firmware configuration file
version is correct
2. Re-import the correct firmware parameter file or firmware configuration file
13005 Error
13006 Error
13007 Error
13008 Error
13009 Error
Software type 内存越界Memory out of bounds
Software type 内存不足Out of Memory
Software type
MD5数据校验失败
MD5 data verification failed
Software type
升级失败，解析文件失败
Upgrade failed, parsing file failed
可能1.内存访问错误
Possible 1. Memory access error
可能1.内存不足
Possible 1. Insufficient memory
可能1.文件解析失败或文件数据被损坏
可能2.打印软件与主板程序版本不匹配
Possible 1. File parsing failed or file data was
damaged
Possible 2. Printing software does not match the
mainboard program version
可能1.文件解析失败或文件数据被损坏
可能2.打印软件与主板程序版本不匹配
Possible 1. File parsing failed or file data was
damaged
Possible 2. Printing software does not match the
mainboard program version
1.重启机器 Restart the machine
1.确认文件是否正确
2.软件版本Information里查看软件和主板程序的前四位版本号是否相等。
1. Confirm whether the file is correct
2. Check whether the first four digits of the software and mainboard program version
numbers are equal in the software version information.
1.确认文件是否正确
2.软件版本Information里查看软件和主板程序的前四位版本号是否相等。
1. Confirm whether the file is correct
2. Check whether the first four digits of the software and mainboard program version
numbers are equal in the software version information.
Software type
读取Flash A区失败
Failed to read Flash A area
可能1.主板参数被破坏或者发生异常
可能2.主板Flash芯片可能损坏
Possible 1: The mainboard parameters are damaged
or abnormal.
Possible 2: The mainboard Flash chip may be
damaged.
1.请重新导入正确的固件配置和参数文件
2.软件版本Information里查看软件和主板程序的前四位版本号是否相等。
1. Please re-import the correct firmware configuration and parameter files
2. Check the software version information to see if the first four digits of the software
and mainboard program version numbers are equal.
13010 Error
Software type
读取Flash B区失败
Failed to read Flash B area
可能1.主板参数被破坏或者发生异常
可能2.主板Flash芯片可能损坏
Possible 1: The mainboard parameters are damaged
or abnormal.
Possible 2: The mainboard Flash chip may be
damaged.
1.请重新导入正确的固件配置和参数文件
2.软件版本Information里查看软件和主板程序的前四位版本号是否相等。
1. Please re-import the correct firmware configuration and parameter files
2. Check the software version information to see if the first four digits of the software
and mainboard program version numbers are equal.
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