Error
code
Module
Type
Brief Description
Error Description
Recommended measures
13056 Error
Software type
PRN通道数超出范围
PRN channel number out of range
可能1.RIP软件版本不正确或RIP软件异常
可能2.PRN文件格式不正确
Possible 1. The RIP software version
the RIP software is abnormal.
is
incorrect
or
1.确认RIP软件版本是否正确
Confirm whether the RIP software
version
is
correct
Possible 2. The PRN file format is incorrect
13057 Error
Software type
数据处理出错，打印文件失败！
Data processing error, printing file
failed!
可能1.固件配置或固件参数不正确或被损坏
可能2.固件配置和固件参数不匹配
可能3.打印软件与固件配置或固件参数不匹配
Possible 1. The firmware configuration or
firmware parameters are incorrect or damaged
Possible 2. The firmware configuration and
1.重新导入正确的固件配置文件和固件参数文件
Re-import the correct firmware configuration file and firmware parameter file
firmware parameters do not match
Possible 3. The printing software does not match
the firmware configuration or firmware parameters
13058 Error
打印软件不支持该设备
Software type The printing software does not
support this device
13059 Error
13060 Error
13061 Error
Software type 没有打印任务!
No print jobs!
Software type
打印状态异常
Printing status is abnormal
Software type
打印任务的索引错误!
Wrong index for print task!
13062 Error
任务文件不存在
Software type The task file does not exist
可能1.打印软件打开或安装错误
可能2.主板初始化参数不正确或被破坏
Possible 1. The printing software is opened or
installed incorrectly. Possible 2. The mainboard
initialization parameters are incorrect or damaged.
1.检查打印软件是否打开或安装错误
2.确认主板初始化参数是否丢失或被破坏
1. Check if the printing software is opened or installed incorrectly
2. Confirm if the mainboard initialization parameters are lost or damaged
可能1.打印状态异常
Possible 1. Abnormal printing status
可能1.打印线程正在运行中!
Possible 1. The printing thread is running!
可能1.打印状态异常
Possible 1. Abnormal printing status
可能1.任务文件已被删除
Possible 1. The task file has been deleted
1.重启设备与软件
Restart the device and software
1.重启设备与软件
Restart the device and software
1.重启设备与软件
Restart the device and software
1.刷新文件预览界面，确认任务文件是否存在
2.重启软件
1. Refresh the file preview interface to confirm whether the task file exists
2. Restart the software
