Error
code
Module
Type
Brief Description
13063 Error
打印失败
Software type Printing failed
Error Description
Recommended measures
可能1.打印失败，系统异常
可能2.固件配置或固件参数不正确或破损坏
可能3.固件配置和固件参数不匹配
可能4.打印软件与主板程序版本不匹配
Possible 1. Printing failed, system abnormality
Possible 2. Firmware configuration or firmware
parameters are incorrect or damaged
Possible 3. Firmware configuration and firmware
parameters do not match
Possible 4. Printing software does not match the
mainboard program version
1.重启设备与软件
2.重新导入正确的固件配置文件和固件参数文件
3.软件版本Information里查看软件和主板程序的前四位版本号是否相等。
1. Restart the device and software
2. Re-import the correct firmware configuration file and firmware parameter file
3. Check the first four digits of the software and mainboard program version numbers in
the software version information to see if they are equal.
13064 Error
Software type
打印控制线程出问题，导致打印
出错退出
There is a problem with the print
control thread, resulting in print
error and exit
可能1.主板版本不正确
可能2.固件配置或固件参数不正确或破损坏
可能3.固件配置和固件参数不匹配
可能4.打印软件与主板程序版本不匹配
Possible 1. The mainboard version is incorrect
Possible 2. The firmware configuration or
firmware parameters are incorrect or damaged
Possible 3. The firmware configuration and
firmware parameters do not match
Possible 4. The printing software does not match
the mainboard program version
1.重启设备与软件
2.重新导入正确的固件配置文件和固件参数文件
3.软件版本Information里查看软件和主板程序的前四位版本号是否相等。
1. Restart the device and software
2. Re-import the correct firmware configuration file and firmware parameter file
3. Check the first four digits of the software and mainboard program version numbers in
the software version information to see if they are equal.
13065 Error
出错-下位机初始状态...
Software type Error-initial state of lower
machine...
可能1.主板打印初始化异常
可能2.固件配置或固件参数不正确或破损坏
可能3.固件配置和固件参数不匹配
可能4.打印软件与主板程序版本不匹配
Possible 1. The printing initialization of the
mainboard is abnormal
Possible 2. The firmware configuration or
parameters are incorrect or damaged
Possible 3. The firmware configuration does not
match the firmware parameters
Possible 4. The printing software does not match
the mainboard program version
1.重启设备与软件
2.重新导入正确的固件配置文件和固件参数文件
3.软件版本Information里查看软件和主板程序的前四位版本号是否相等。
1. Restart the device and software
2. Re-import the correct firmware configuration file and firmware parameter file
3. Check the first four digits of the software and mainboard program version numbers in
the software version information to see if they are equal.
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