______ HSD __________________________________________________________________________________
2.6 CUSTOMER TECHNICAL ASSISTANCE
HSD S.p.A.
TECHNOLOGICAL EQUIPMENT FOR AUTOMATION
Via della Meccanica 16
61100 PESARO (ITALIA) Loc. Chiusa di Ginestreto
SERVIZIO ASSISTENZA CLIENTI / CUSTOMER CARE ASSISTANCE
Tel. (+39)0721.439. 638
Fax (+39)0721.441.608
E-mail support@hsd.it
www.hsd.it
HSD Deutschland GmbH Brückenstrasse 2 D-73333 Gingen / Fils
Tel. +49(0)7162 / 9323436
Fax +49(0)7162 / 9323439
E-mail Supporthsddeutschland@hsddeutschland.de
www.hsddeutschland.de
HSD USA Inc. 3764 SW, 30th Avenue 33312 Hollywood, Florida USA
Phone no.
(+1) 954 587 1991
Fax (+1) 954 587 8338
E-mail supporthsdusa@hsdusa.com
www.hsdusa.com
2.7 TERMS OF WARRANTY
HSD S.p.A. guarantees that the electrospindle has been inspected at its plant with a positive result.
Work under guarantee shall be performed free house HSD S.p.A., transport costs to be borne by the customer;
HSD S.p.A. accepts no liability for termination of production during the warranty period.
The warranty does not cover faults due to normal wear of those parts which, by their nature, are subject to rapid and
continuous wear (e.g. gaskets, belts, bearings, etc.). In particular, HSD S.p.A. gives no guarantee as to the service life of
the bearings, as this depends on various factors including: the degree of balancing of the tools, the types of machining
operation, collisions and/or mechanical stresses beyond the values indicated by the manufacturer.
HSD S.p.A. accepts no liability for faults in the conformity of the electrospindle caused by a failure to observe the
standards of the instruction manual or the incorrect operation or handling of the electrospindle. The buyer shall
therefore have a right to replacement of parts found to be defective only if the faults have not been caused by
tampering, namely by installing non-original HSD spare parts and/or replacing components not provided for and
not authorised in this manual and, in any case, without the prior written approval of HSD S.p.A.
On no account shall HSD S.p.A. or its suppliers be responsible for damage (including but not limited to damage
to the physical integrity of the product or damages due to loss or reduced earnings, stoppages in production,
loss of information or other economic losses) resulting from the use of HSD products, even in cases where HSD
S.p.A. has been warned of the possibility of such damage.
The buyer's warranty shall be voided if HSD S.p.A. is not notified in detail, in writing, of the nature of any faults
discovered in the electrospindle within 15 days of the fault being discovered. The buyer's warranty shall also be voided in
the event that he does not allow the seller to carry out any requested inspections, or if the seller requests the return of
the defective parts and the buyer fails to return them within two weeks of the request.
Measured drawings and photographs are provided purely as examples for reference for a simpler understanding of the
text.
In line with its policy of continuous development and advancement of the product, the company reserves the right to
modify both its functional and aesthetic characteristics, to vary the design of any functional element or accessory, or to
suspend production and delivery; this without undertaking to give notice to anyone and without incurring any other
obligation. Furthermore, HSD S.p.A. reserves the right to make any structural or functional modifications, as well as the
modification of the supplied spare parts and accessories, without the obligation of communicating these changes to
anyone or assuming any other obligation.
Y580100001 rev.03 _____________________________________________________________________ 8
