FC300
Chapter 7 Quality Commitment
CHAPTER 7 QUALITY COMMITMENT
This chapter describes the settlements which our company complies to when handling the
quality problems if any. Please read this chapter carefully.
1. Warranty scope: inverter only
2. Warranty commitment: Our company implements three guarantees for product quality.
Return is guaranteed if quality problem occurs by non-human reasons within 7 days after
purchase
Replace is guaranteed if quality problem occurs by non-human reasons within 30 days
after purchase.
Repair is guaranteed within 12 months after purchase
3. Repair is chargeable even within warranty time if it is caused by following reasons.
Incorrect operation or repairing & modification by user himself which are not approved
Using inverter without following the standard regulations.
Damages caused by throwing or misplacing (e.g. watery place) inverter
Using inverter in an environment which is not approved according to this manual.
Inverter damage caused by Incorrect wiring
Faults caused by force majeure such as earthquake, fire disaster, lightening, abnormal
voltage, etc.
Note: All the sales representatives and distributors of our company can provide after-sales
service for our products.
47
