FAQ

If your question is not included in the list of frequently asked questions (FAQ) below, visit Corel Support Services, and search the Corel Knowledge Base.

• I am upgrading my version of the software. Do I need to uninstall the previous version?
• What is the difference between an upgrade and an update?
• What if I lost my serial number and need to reinstall the software?
• What is the difference between Typical and Custom installation? Which type of installation is suitable for me?
• Why do you ask me to update my operating system with the latest service packs and critical updates?
• How do I deploy CorelDRAW Graphics Suite to my organization’s network?
• How do I change the language of the user interface and Help?

I am upgrading my version of the software. Do I need to uninstall the previous version?

No, you don’t need to uninstall the previous version. By default, the new version is installed to a separate folder, which ensures that you can work with both versions. Do not change the installation folder to install the upgrade and the previous version to the same folder.

What is the difference between an upgrade and an update?

An upgrade lets you install the latest major version of the software. After a major version is released, updates usually follow to offer defect fixes, and performance and stability improvements. Updates have the name of the major version with a number appended — for example, .1. Often, the application installs silently the necessary updates, but you can also check for updates by clicking Help Updates.

What if I lost my serial number and need to reinstall the software?

Do one of the following:

• For download versions, check the email you received from Corel when you purchased the product.
• Sign in on corel.com to access Your Account page.
• If you purchased a box, check the cover of the installation disk.

What is the difference between Typical and Custom installation? Which type of installation is suitable for me?

See Installation options.

Why do you ask me to update my operating system with the latest service packs and critical updates?

We ask you to install the latest service packs and critical updates in order to:
• protect your computer from malicious software
• resolve Windows issues and defects
• ensure smooth operation of the operating system and your Corel software
• help meet the minimum system requirements
• help speed up the installation process
• reduce the likelihood of needing to restart your operating system
• ensure that system drivers are up-to-date and optimized for the suite.

How do I deploy CorelDRAW Graphics Suite to my organization’s network?

If you purchased multiple licenses of CorelDRAW Graphics Suite, you have the option of deploying the applications to your organization’s network.
The CorelDRAW Graphics Suite 2021 Deployment Guide provides more information about network installations. To purchase a volume license of the software, please contact Corel Support Services.

How do I change the language of the user interface and Help?

You can change the language of the user interface and Help only if you have purchased and installed a multilingual version of the suite.

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The features documented in the Help are available in the full version of CorelDRAW Graphics Suite 2021. Some features may not be available in this version of the product.