If you can't solve your problems with the help of the user manual, please check the detailed information of your current software version and PC system, and then get support from us in the following two ways:
Official Website: Visit https://en.hikrobotics.com/ to get other related documents or inquire us online.
Email: tech_support@hikrobotics.com
To check out the client software's version information: Click
on the menu bar.To check out the information of the PC system: Click System_Info in the installation folder.