en-US

# The Software enumerates a GigE Vision camera, but fails to connect it.

## Question

What should I do if the Software enumerates a GigE Vision camera, but fails to connect it?

## Possible Causes

- Cause 1: The camera is not on the same LAN with the Software.

- Cause 2: The camera has been connected to other programs.

## Solutions

- For Cause 1: Edit the camera IP address. For details, see IP Configurator.

- For Cause 2: Disconnect the camera from other programs, and then connect it to the Software.